ri77 Terms & Conditions — Please Read Before You Play

1. Introduction and Acceptance

These Terms and Conditions ("Terms") govern all use of the ri77 website, mobile interface, and any related services (collectively, the "Platform"). By accessing or using the Platform in any capacity — including browsing without an account, registering an account, making a deposit, placing a bet, or claiming a bonus — you acknowledge that you have read, understood, and agree to be bound by these Terms in their entirety.

These Terms apply to all users of the Platform, regardless of location within Bangladesh, device type, or method of access. If you do not agree with any part of these Terms, you must immediately discontinue use of the Platform. Continued use of ri77 after any update to these Terms constitutes your acceptance of the revised version.

2. Eligibility Requirements

Use of the ri77 Platform is strictly restricted to individuals who meet all of the following eligibility criteria. ri77 reserves the right to request documentation to verify eligibility at any time.

• You must be at least 21 years of age. The Platform is strictly for adults. Persons under 21 are prohibited from registering or placing any bets.
• You must be a natural person with legal capacity to enter into binding contracts under the laws applicable to you.
• You must not be registered as a self-excluded player on any gambling self-exclusion list or have previously had an account suspended or closed by ri77 for violations of these Terms.
• You must access the Platform for personal, non-commercial entertainment purposes only. Use of automated tools, bots, or scripts on the Platform is strictly forbidden.
• You must provide accurate, truthful, and complete information during registration and throughout your use of the Platform. Providing false information is grounds for immediate account termination.

3. Account Registration and Security

Each individual may hold only one registered account on ri77. Duplicate accounts are strictly prohibited and will result in all accounts being suspended and any winnings forfeited. You are solely responsible for all activity conducted through your account.

• You must keep your login credentials — username and password — strictly confidential. ri77 will never ask for your password via email, live chat, or phone.
• You must notify ri77 customer support immediately via live chat if you suspect any unauthorised access to your account.
• ri77 may require you to verify your identity (KYC) before processing a withdrawal or at any other time deemed appropriate. You must provide requested documentation promptly.
• You may close your account at any time by contacting support. Any pending withdrawal requests will be processed subject to standard verification procedures prior to release of funds.

4. Deposits and Withdrawals

All financial transactions on ri77 are processed through approved payment channels. ri77 supports bKash, Nagad, Rocket, Upay, and major Bangladesh bank transfers including Dutch-Bangla Bank, BRAC Bank, City Bank, and Islami Bank, as well as Visa and Mastercard. The following conditions apply to all deposits and withdrawals.

• Deposits must originate from a payment account registered in your own name. Third-party payments are not accepted and will result in account review.
• Withdrawals will only be processed to the same account method used for the original deposit where technically possible. This is a standard anti-money-laundering measure.
• Minimum and maximum deposit and withdrawal amounts may vary by payment method and are subject to change. Current limits are published within the platform's payment section.
• ri77 is not responsible for delays caused by third-party payment processors, bank processing times, or national holidays. Estimated processing times are provided as guidance only.
• Any bonuses attached to a deposit are subject to the specific wagering requirements stated in the applicable promotion. Failure to meet wagering requirements before withdrawal will result in the bonus and any bonus-derived winnings being forfeited.

5. Bonuses and Promotional Offers

ri77 offers various bonuses and promotions to new and existing players, including welcome bonuses, reload bonuses, free spins, and cashback offers. All promotions are subject to the following general conditions, in addition to any specific terms published with each individual offer.

• All bonuses are subject to wagering requirements before any withdrawal can be made. The applicable rollover amount and qualifying games are specified in each promotion's individual terms.
• Bonuses are intended for personal recreational use only. Systematic exploitation of bonus offers, including through multiple accounts, is considered abuse and will result in account closure.
• ri77 reserves the right to withdraw, modify, or cancel any promotion at any time without prior notice, provided that any bonus funds already credited and in active use will not be retroactively removed mid-wagering.
• Welcome bonuses are available to new players on their first qualifying deposit only. A player is eligible for the welcome bonus once per household and once per payment method.
• Free spin rewards are credited at the standard value per spin as specified in the promotion. Winnings from free spins are subject to wagering requirements unless otherwise stated.

6. Gameplay Rules and Fair Play

ri77 offers games from certified third-party game studios including Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi. All games use certified Random Number Generator (RNG) technology independently verified by accredited testing laboratories. The following rules apply to all gameplay on the Platform.

• The outcome of all games is determined by certified RNG systems or live dealer action and is final. ri77 does not accept any claim that a game result was the product of a technical error unless independently verified by the game provider.
• In the event of a genuine technical malfunction on the Platform's side (disconnection, server error), ri77 will review the game session and determine the appropriate resolution, which may include voiding the round or crediting winnings based on the last confirmed game state.
• Players are responsible for ensuring their internet connection is stable before placing bets. ri77 cannot be held liable for losses or missed winnings resulting from a player-side connection failure.
• Sports betting results are settled based on the official result declared by the relevant governing body (e.g., ICC for cricket, FIFA for football). In the event of a cancelled match or event, bets will be voided and stakes returned.

7. Prohibited Activities

The following activities are strictly prohibited on the ri77 Platform. Any player found to have engaged in prohibited activities will have their account suspended, any pending withdrawals held, and the matter may be reported to relevant authorities.

• Fraudulent activity of any kind, including chargebacks, payment fraud, use of stolen payment credentials, or collusion with other players.
• Money laundering or using the Platform as a vehicle for any financial crime. ri77 reports suspicious transactions to the appropriate authorities without prior notice to the account holder.
• Use of any software, bot, script, or automated tool to gain an unfair advantage, manipulate game outcomes, or circumvent Platform security measures.
• Registering or allowing a person under 21 years of age to access, use, or transact on the Platform under your account or through a falsely registered account.
• Any form of harassment, abusive language, or threatening behaviour directed at ri77 staff or other players via any Platform communication channel.

8. Account Suspension and Termination

ri77 reserves the right to suspend, restrict, or permanently close any player account, with or without prior notice, under the following circumstances. Where an account is closed for cause, any bonus balances will be forfeited. Real-money balances may be returned after investigation, subject to verification.

• Breach of any of these Terms, including but not limited to providing false information during registration, engaging in prohibited activities, or operating multiple accounts.
• Failure to complete identity verification (KYC) within a reasonable time frame following a formal request from ri77.
• Where ri77 determines, in its reasonable discretion, that continued operation of the account may expose the Platform or other users to financial, legal, or reputational risk.

9. Responsible Gaming Obligations

ri77 is committed to responsible gaming and to minimising the potential for gambling-related harm. The Platform provides tools to help players manage their activity. Players are encouraged to use these tools proactively. The following obligations apply to all registered players.

• You must not attempt to access ri77 while subject to a self-exclusion agreement, either through ri77 directly or through any third-party self-exclusion scheme.
• You are encouraged to set deposit limits and session time limits within your account settings. ri77 will honour all such limits once set, and increases to limits will be subject to a mandatory cooling-off period before taking effect.
• If you believe gambling is causing you harm, contact ri77 support via live chat immediately to discuss self-exclusion options. Self-exclusion requests will be processed within 24 hours of verification of your identity.

10. Limitation of Liability

To the maximum extent permitted by applicable law, ri77 shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of or inability to use the Platform, even if ri77 has been advised of the possibility of such damages.

ri77's total liability to you for any claim arising from your use of the Platform shall not exceed the total amount deposited by you in the 30 days immediately preceding the event giving rise to the claim. Nothing in these Terms excludes liability for fraud, wilful misconduct, or any other liability that cannot be excluded by law.

11. Intellectual Property

All content on the ri77 Platform — including but not limited to text, graphics, logos, game interfaces, software, and design elements — is the intellectual property of ri77 or its licensed providers and is protected by applicable copyright and intellectual property law. You may not reproduce, distribute, modify, or create derivative works from any Platform content without the prior written consent of ri77.

12. Privacy and Data Protection

ri77 collects and processes personal data in accordance with its Privacy Policy, which forms part of these Terms by reference. By registering an account, you consent to the collection, storage, and processing of your personal data as described in the Privacy Policy. ri77 uses SSL encryption to protect data in transit and applies appropriate technical and organisational measures to protect stored data against unauthorised access, loss, or disclosure.

13. Amendments to These Terms

ri77 reserves the right to amend these Terms at any time. When material changes are made, the updated Terms will be published on this page with a revised effective date. It is your responsibility to review these Terms periodically. Your continued use of the Platform after any amendment constitutes your acceptance of the updated Terms. If you do not accept a change, you must cease using the Platform and may request account closure by contacting support.

Key Principles at a Glance

14. Contact and Queries

If you have any questions about these Terms and Conditions, please contact the ri77 support team via live chat, available 24/7. Our support team can clarify any provision in these Terms before you proceed with registration, deposit, or bonus activation. You may also reach us by email at [email protected] — note that email is for general queries only and live chat remains the fastest route for account-specific matters.